The International Airports Council (ACI) published the list of winners of its recognized “Airports Service Quality Awards”, which recognize airports around the world that offer the best customer experience according to the opinion of passengers.
The presence of Daniel Oduber International Airport, located in the province of Guanacaste, was highlighted in the list. The Passenger Terminal managed by CORIPORT was recognized by the Board as the second best in Latin America and the Caribbean, surpassed only by the main airport of San Pedro Sula in Honduras.
“We received this news with great humility, but with great enthusiasm. We are motivated to be at the level of the best airports in the world, we are recognized internationally as one of the best terminals by passengers, that only forces us to do things better and better. We are pleased to know that we are close to being the model airport operator at a regional level, “said César Jaramillo, General Manager of CORIPORT.
For its part, the organization said that “airports have recognized that providing a better customer experience is an important commercial tool in an increasingly competitive industry. ASQ of ACI is the only program established worldwide that provides objective measurements and benchmarks for airports to help boost their performance,” the organization’s statement said.
Winners from around the world include Indianapolis International Airport, Beijing Capital International Airport, Singapore Changi Airport, Bombay International Airport, Gandhi Indies International Airport, Shanghai Pudong International Airport and International Airport. Delhi.